myHanse - Hanse Yachts Owners Forum: Leaking windos !

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coffee
Sub Lieutenant

Joined: 31 October 2009
Location: Switzerland
Online Status: Offline
Posts: 5

Topic: Leaking windos !
Posted: 21 April 2010 at 08:46

Leaking windos in the salon.

How have you solved this problem?

Regards

coffee

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Henrik84
Commadore

Joined: 27 December 2009
Online Status: Offline
Posts: 381

Posted: 21 April 2010 at 14:16

Hi.

We also have leaking windows, We discovered this while we sail home from Greifswald.
I have contacted the seller to get this fixed, will be back with more info when I saw how they made.

Best regards
Henrik R.
S/Y LaRey - Hanse 320 #430

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nickfabbri
Commander

Joined: 21 April 2008
Online Status: Offline
Posts: 120

Posted: 22 April 2010 at 11:45

I took delivery of my 320 2 years ago. The windows have leaked badly for almost a year. Unfortunately after doing much research I have found that the reason for the leaks is that there is no effective way of bonding perspex to GRP. So with the flexing of the boat under sail, the seals break. I have simply used a marine based silicone sealant to reseal the windows, but i am aware that this will need to be redone on a yearly basis.

Nick71

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shaukaas
Captain
Captain

Joined: 04 August 2008
Online Status: Offline
Posts: 168

Posted: 22 April 2010 at 14:16

This is something similar to what I've read on this subject. However, Hanse refuses to admit this - thus this is a well known problem in the industry.

The warranty period will end shortly; exactly how Hanse wants it. Unless they actually take great care of this problem, I can not sit down and watch this tradegy. What I write on this and other forums, will remain until someone deletes it. Probably never - a rumor takes years to re-establish. Too bad Hanse is working on tearing it all down.... Confused

S/Y Nadun - Hanse 320#171
LG3600 - NOR13510

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hazyblue
Sub Lieutenant

Joined: 01 June 2009
Location: Scotland
Online Status: Offline
Posts: 8

Posted: 22 April 2010 at 21:13

My saloon windows started leaking badly in August last year - Hanse UK have now replaced all of the leaky windows and glued\sealed them with Sikaflex and secured them with 8 or so screws - only time will tell how effective their work has been. If major modifications have been carried out on the new models to address this problem then this should be offered to all owners as faulty windows pose a fundamental safety issue.

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Henrik84
Commadore

Joined: 27 December 2009
Online Status: Offline
Posts: 381

Posted: 22 April 2010 at 22:21

Hi.

I talked with my dealer here in sweden today and they will fix my leaking windows next week.

He told me to check all the skrews so they are all hard fixed until they check them.

To my suprise I could pull almost all the skrews 2-6 turns before they were hard fitted.

Very bad job från Hanse to not fix this before delivery.

They are still leaking but not as much as before.

/Henrik

Best regards
Henrik R.
S/Y LaRey - Hanse 320 #430

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Windsurfer
Captain
Captain

Joined: 07 April 2010
Location: Russian Federation
Online Status: Offline
Posts: 190

Posted: 22 April 2010 at 22:38

Is there any way to attach aluframes on existing windows???...as most people say that simple resealing will not solve the problem completely I'm thinking of redesigning those bloody windows or even changing them for brand new aluwindows...

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nickfabbri
Commander

Joined: 21 April 2008
Online Status: Offline
Posts: 120

Posted: 23 April 2010 at 08:58

Following my post yesterday about the leaks, I am posting an update to heap praise upon the staff of Hanse UK at Hamble point.

Within a few hours of uploading my previous post, I had been contacted my email and telephone by Peter Thomas to ascertain the nature of the problem. He gave me a full explanation for the reason for the leakage ( which is based on a problem of UV degradation of the sealant used. SOmething that Hanse were unaware of).

Hanse are now going to come and replace all the leaking windows over the next month, at no cost.

From my point of view this is amazing customer service, which should be recognised.

Nick71

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Raptor
Lieutenant Commander

Joined: 28 August 2009
Online Status: Offline
Posts: 66

Posted: 23 April 2010 at 09:07

Wish I could say the same. I have the Lewmar alu framed windows and still waiting to have new windows refitted. I'm told that the reason for the leakages is that when they installed the window they didn't use enough sicaflex.

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shaukaas
Captain
Captain

Joined: 04 August 2008
Online Status: Offline
Posts: 168

Posted: 23 April 2010 at 09:54

But, still, after having all your windows replaced - the problem still persists! Just give it a few years...

How to actually SOLVE this problem? Swedish boats from the 80's were able to make boats without any leakages - why are Hanse not able to achieve such a basic demand in 2007-2010 ??? Dead

S/Y Nadun - Hanse 320#171
LG3600 - NOR13510

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320
myHanse - Hanse Yachts Owners Forum : Hints and Tips : 320

Author	Message
coffee Sub Lieutenant Joined: 31 October 2009 Location: Switzerland Online Status: Offline Posts: 5	Topic: Leaking windos ! Posted: 21 April 2010 at 08:46
	Leaking windos in the salon. How have you solved this problem? Regards coffee
	IP Logged

Henrik84 Commadore Joined: 27 December 2009 Online Status: Offline Posts: 381	Posted: 21 April 2010 at 14:16
	Hi. We also have leaking windows, We discovered this while we sail home from Greifswald. I have contacted the seller to get this fixed, will be back with more info when I saw how they made.
	Best regards Henrik R. S/Y LaRey - Hanse 320 #430
	IP Logged

nickfabbri Commander Joined: 21 April 2008 Online Status: Offline Posts: 120	Posted: 22 April 2010 at 11:45
	I took delivery of my 320 2 years ago. The windows have leaked badly for almost a year. Unfortunately after doing much research I have found that the reason for the leaks is that there is no effective way of bonding perspex to GRP. So with the flexing of the boat under sail, the seals break. I have simply used a marine based silicone sealant to reseal the windows, but i am aware that this will need to be redone on a yearly basis.
	Nick71
	IP Logged

shaukaas Captain Joined: 04 August 2008 Online Status: Offline Posts: 168	Posted: 22 April 2010 at 14:16
	This is something similar to what I've read on this subject. However, Hanse refuses to admit this - thus this is a well known problem in the industry. The warranty period will end shortly; exactly how Hanse wants it. Unless they actually take great care of this problem, I can not sit down and watch this tradegy. What I write on this and other forums, will remain until someone deletes it. Probably never - a rumor takes years to re-establish. Too bad Hanse is working on tearing it all down....
	S/Y Nadun - Hanse 320#171 LG3600 - NOR13510
	IP Logged

hazyblue Sub Lieutenant Joined: 01 June 2009 Location: Scotland Online Status: Offline Posts: 8	Posted: 22 April 2010 at 21:13
	My saloon windows started leaking badly in August last year - Hanse UK have now replaced all of the leaky windows and glued\sealed them with Sikaflex and secured them with 8 or so screws - only time will tell how effective their work has been. If major modifications have been carried out on the new models to address this problem then this should be offered to all owners as faulty windows pose a fundamental safety issue.
	IP Logged

Henrik84 Commadore Joined: 27 December 2009 Online Status: Offline Posts: 381	Posted: 22 April 2010 at 22:21
	Hi. I talked with my dealer here in sweden today and they will fix my leaking windows next week. He told me to check all the skrews so they are all hard fixed until they check them. To my suprise I could pull almost all the skrews 2-6 turns before they were hard fitted. Very bad job från Hanse to not fix this before delivery. They are still leaking but not as much as before. /Henrik
	Best regards Henrik R. S/Y LaRey - Hanse 320 #430
	IP Logged

Windsurfer Captain Joined: 07 April 2010 Location: Russian Federation Online Status: Offline Posts: 190	Posted: 22 April 2010 at 22:38
	Is there any way to attach aluframes on existing windows???...as most people say that simple resealing will not solve the problem completely I'm thinking of redesigning those bloody windows or even changing them for brand new aluwindows...
	IP Logged

nickfabbri Commander Joined: 21 April 2008 Online Status: Offline Posts: 120	Posted: 23 April 2010 at 08:58
	Following my post yesterday about the leaks, I am posting an update to heap praise upon the staff of Hanse UK at Hamble point. Within a few hours of uploading my previous post, I had been contacted my email and telephone by Peter Thomas to ascertain the nature of the problem. He gave me a full explanation for the reason for the leakage ( which is based on a problem of UV degradation of the sealant used. SOmething that Hanse were unaware of). Hanse are now going to come and replace all the leaking windows over the next month, at no cost. From my point of view this is amazing customer service, which should be recognised.
	Nick71
	IP Logged

Raptor Lieutenant Commander Joined: 28 August 2009 Online Status: Offline Posts: 66	Posted: 23 April 2010 at 09:07
	Wish I could say the same. I have the Lewmar alu framed windows and still waiting to have new windows refitted. I'm told that the reason for the leakages is that when they installed the window they didn't use enough sicaflex.
	IP Logged

shaukaas Captain Joined: 04 August 2008 Online Status: Offline Posts: 168	Posted: 23 April 2010 at 09:54
	But, still, after having all your windows replaced - the problem still persists! Just give it a few years... How to actually SOLVE this problem? Swedish boats from the 80's were able to make boats without any leakages - why are Hanse not able to achieve such a basic demand in 2007-2010 ???
	S/Y Nadun - Hanse 320#171 LG3600 - NOR13510
	IP Logged

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