455 and B&G H 5000 Autopilot problems

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   I have a problem with the Autopilot. When the rudder get some pressure, the Autopilot B@G H 5000 disconnect with the message: No rudder response.
My dealer Fjordsailing is working seriously with the problem, they have changed the drive unit - I will test it in a few days.

Are there any other owners out there with the same problem ?

Espen

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Nerthuz Members Profile Send Private Message Find Members Posts Add to Buddy List Lieutenant Commander Joined: 25 December 2011 Location: Oslo, Norway Status: Offline Points: 67	Post Options Post Reply Quote Nerthuz Report Post Thanks(0) Quote Reply Topic: 455 and B&G H 5000 Autopilot problems Posted: 17 June 2015 at 20:17
	I have a problem with the Autopilot. When the rudder get some pressure, the Autopilot B@G H 5000 disconnect with the message: No rudder response. My dealer Fjordsailing is working seriously with the problem, they have changed the drive unit - I will test it in a few days. Are there any other owners out there with the same problem ? Espen

GUHaus Members Profile Send Private Message Find Members Posts Add to Buddy List Lieutenant Joined: 15 March 2015 Location: North East USA Status: Offline Points: 47	Post Options Post Reply Quote GUHaus Report Post Thanks(0) Quote Reply Posted: 19 June 2015 at 23:07
	I am having the same issue. Just found out today that the H5000 graphic display screens are all two software updates out of date. This according to tech support is a problem for the H5000 systems. So make sure that your electronics are all up to date including the display screens and autopilot. Note that when the Autopilot unit is updated, you need to do ONE AT A TIME, not both (my system has two). Currently waiting for a reboot of some software, then will be doing the calibration at the dock, and sailing/ motoring calibration as well. It would seem that there is a calibration that is necessary to have the compass align with the other compass in the boat, so it will need to make a circle at least. So, when you do this, make sure you are in open water!
	When in doubt go sailing

Nerthuz Members Profile Send Private Message Find Members Posts Add to Buddy List Lieutenant Commander Joined: 25 December 2011 Location: Oslo, Norway Status: Offline Points: 67	Post Options Post Reply Quote Nerthuz Report Post Thanks(0) Quote Reply Posted: 20 June 2015 at 23:34
	Hi Thanks for answering. I will check software status for the graphic displays, do you know what the correct version should be? You are telling that you have 2 autopilot units? Could you please give that a further comment, I don,t understand why you have 2 units. Tomorrow I will test the Autopilot with the new drive unit.

GUHaus Members Profile Send Private Message Find Members Posts Add to Buddy List Lieutenant Joined: 15 March 2015 Location: North East USA Status: Offline Points: 47	Post Options Post Reply Quote GUHaus Report Post Thanks(0) Quote Reply Posted: 21 June 2015 at 18:07
	So there is a navigation basic package, but we chose the navigation package plus. So our package includes: one Zeus2 touchscreen, one H5000 Control unit and B&G H5000 multifunction display at each helm station. An additional 2 B&G H5000 multifunction displays in the cockpit with wind transducer, speed, depth and temp. As well as the fluxGate Gyro Compas RC42, B&G autopilot, AIS Class B Transponder, GoFree Wireless Link, B&G VHF V50 at chart table, and remote wireless handset H50. I have been told that our H5000 multifunction displays need software updating via a USB thumb drive on the back of the unit (which is expected). The Zeus2 touchscreen was easy to update with a micro SD memory card. Also our H5000 control units need updating, but apparently only one should be updated at a time per the B&G help line. Probably more information that you need right now. Will let you know how the updates/ calibration goes this week. Edited by GUHaus - 21 June 2015 at 18:08
	When in doubt go sailing

Rapetitio Members Profile Send Private Message Find Members Posts Add to Buddy List Lieutenant Joined: 11 August 2014 Location: Germany Status: Offline Points: 38	Post Options Post Reply Quote Rapetitio Report Post Thanks(0) Quote Reply Posted: 21 June 2015 at 20:43
	Folks, As far as I understood once you have H5000 you already have the Plus package mounted on your boat. The basic package comes along with Triton. So, you guys should have the same equipment (4x H5000) on your boats. BR Edited by Rapetitio - 21 June 2015 at 21:28
	Born to sail, forced to work!

Nerthuz Members Profile Send Private Message Find Members Posts Add to Buddy List Lieutenant Commander Joined: 25 December 2011 Location: Oslo, Norway Status: Offline Points: 67	Post Options Post Reply Quote Nerthuz Report Post Thanks(0) Quote Reply Posted: 22 June 2015 at 19:29
	I tested the new drive unit yesterday in 5-6 m/s windstrenght. In Autopilot modus, everything was ok. But when I tried the Navigation modus, the same errors as earlier appeared. Quite strange, I Think. I look forward to the result of your software updates.

GUHaus Members Profile Send Private Message Find Members Posts Add to Buddy List Lieutenant Joined: 15 March 2015 Location: North East USA Status: Offline Points: 47	Post Options Post Reply Quote GUHaus Report Post Thanks(0) Quote Reply Posted: 26 June 2015 at 04:57
	O.k. We did the updates today on the H5000 system, also did the updates on the Zeus2 screens. The B&G autopilot was then dockside calibrated, and then we calibrated the autopilot during a sea trial. Works great in A mode, and Navigation mode. BUT, the H5000 system will not allow us to get any wind data into the autopilot. So we have not been able to use the Wind mode. It appears that you need a CPU for the wind sensor to be able to communicate with the autopilot. Have you been able to use the autopilot in Wind mode? Any thoughts?
	When in doubt go sailing

Konstantin Members Profile Send Private Message Find Members Posts Add to Buddy List Captain Joined: 24 August 2014 Status: Offline Points: 223	Post Options Post Reply Quote Konstantin Report Post Thanks(0) Quote Reply Posted: 26 June 2015 at 13:45
	Did you check that Boat Type in settings it set to SAIL, not POWER?

Nerthuz Members Profile Send Private Message Find Members Posts Add to Buddy List Lieutenant Commander Joined: 25 December 2011 Location: Oslo, Norway Status: Offline Points: 67	Post Options Post Reply Quote Nerthuz Report Post Thanks(0) Quote Reply Posted: 27 June 2015 at 22:05
	I tested the autopilot again today. I still have problems in wind around 5-6 m/s and more sailing between 30-40 degrees, then the Autopilot fell out, both in A and N modus. I tested Wind-modus for the first time, it did not function at all. Got the message: Wind data missing. I will contact my dealer about these problems.

GUHaus Members Profile Send Private Message Find Members Posts Add to Buddy List Lieutenant Joined: 15 March 2015 Location: North East USA Status: Offline Points: 47	Post Options Post Reply Quote GUHaus Report Post Thanks(0) Quote Reply Posted: 28 June 2015 at 01:37
	Did you perform the Autopilot calibration? First we did a very slow circle at a constant speed of roughly 5 knots. Then motored to specific headings, (North, South, East and West) to check the compass with the GPS. After that we tested the autopilot's ability to change course, with each course change being greater than 90 degrees. The boat was able to change the course by 100 degrees and stick to the new heading in about 20 seconds. I do believe that we are on sailing mode (at least on the Zeus unit), but will have to check on the Autopilot control. I got the message: Wind Data Missing too. Please let me know what you find out. (up date: if you download the manual from Bandg.com for the H5000 there is a menu which needs to be checked per page 68, will be trying that later this week....) "Sailing The sailing specific autopilot features are only available if advanced is enabled in the local menu. Once enabled the sailing autopilot features can be accessed via the Main menu. Wind mode Select what wind function the autopilot will use when in wind mode. Auto - In auto if the AWA is ≤60o Wind mode will use apparent wind. <61o Wind mode will use TWA (True). Apparent True Polar Note: The current selection will be highlighted when you enter the menu. ") Edited by GUHaus - 28 June 2015 at 01:53
	When in doubt go sailing



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