Bow thruster major failure

in my humble opinion, this not a simple case of NORMAL wear and tear. The rate of failure (likely many more than we know), indicates that there was clearly a design flaw at work. This is a latent defect and it should be treated by Quick as such. They should be bending over backward to address this and they are not. Business as usual I guess, but if Quick is not stepping up, then Hanse should as the builder. I won’t hold my breath. I’ll be on the hard till well into the summer waiting for parts that I’ll have to pay for and install. Not to mention the haul out and labor. Disappointing for sure.

I have a Jeanneau 64 and have the same thruster QUICK BTR 250 as sterntruster and had this junction issue few times. In my case the connection for the junction on the motorside was bended a bit aswell but we have not realized that to the beginning. After replacing the junction truster worked well but it kept giving alarm,which we could not sort out.