myHanse.com - Hanse Yacht Owners Website myHanse.com - Hanse Yacht Owners Website myHanse.com - Hanse Yacht Owners Website myHanse.com - Hanse Yacht Owners Website

Welcome to myHanse.com the forum for Hanse Yachts owners throughout the world.

Forum Home Forum Home > Hints & Tips > 630
  New Posts New Posts RSS Feed - customer service
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

customer service

 Post Reply Post Reply Page  12>
Author
Message
panos View Drop Down
Admiral
Admiral
Avatar

Joined: 02 March 2008
Status: Offline
Points: 1939
Post Options Post Options   Thanks (0) Thanks(0)   Quote panos Quote  Post ReplyReply Direct Link To This Post Topic: customer service
    Posted: 07 October 2010 at 20:40
Big%20smile
hi,

A very strange thing happened yesterday.
Out of the blue and without me to ask for it a German technician from Hanse appeared to our boat and checked everything, promising to correct all problems we might have with the boat. He checked all possible leakage points took measurements and will return soon with material to correct even problems that we didn't know we had.
The dealer informed us about the visit a few hours before.

Thanks Hanse!

Panos

Hanse 630e - selling her -
Back to Top
holby View Drop Down
Admiral of the Fleet
Admiral of the Fleet
Avatar

Joined: 18 February 2006
Location: Isle of Man
Status: Offline
Points: 2287
Post Options Post Options   Thanks (0) Thanks(0)   Quote holby Quote  Post ReplyReply Direct Link To This Post Posted: 07 October 2010 at 22:05
Blimey Panos, could this be the winds of change, it sounds like it, well done Hanse. Thumbs%20Up
Keep us posted Panos.
Dave
Hanse 301, tiller steering, Volvo 2010 (10hp)
Back to Top
Windsurfer View Drop Down
Rear Admiral
Rear Admiral


Joined: 07 April 2010
Status: Offline
Points: 614
Post Options Post Options   Thanks (0) Thanks(0)   Quote Windsurfer Quote  Post ReplyReply Direct Link To This Post Posted: 08 October 2010 at 07:51

Things never change...it's a 630 after all...technicians are supposed to be checking and double checking this kind of boat all the time...I do not expect them to ever come to check my small 320...

Hanse 320 #079
White hull, tiller, short keel and rudder, standard North sails, Sparcraft rig
Back to Top
MarcoC View Drop Down
Admiral
Admiral
Avatar

Joined: 23 April 2009
Location: Sweden, Stockh.
Status: Offline
Points: 1617
Post Options Post Options   Thanks (0) Thanks(0)   Quote MarcoC Quote  Post ReplyReply Direct Link To This Post Posted: 14 October 2010 at 07:29
Windsurfer, arent you a little bit pessimistic now Wink
 
Miracles do happend but they sometimes just take a little bit more time. Just calculate for how long Panos had his boat and then you add the same time to the date you bought yours.
 
 Since your boat is smaller and cheaper you need to multiply the time by 1,96875 for the time and then with 13,333 for the price and voilá, you know when they will surprise you with a inspection Big%20smile
"Älva"

Hanse 370#671

Stockholm, Sweden

www.wesailhanse.se big wheel, deep draught iron keel, 3 cabins,Yanmar 3JH4E, Sparcraft rig.
Back to Top
Windsurfer View Drop Down
Rear Admiral
Rear Admiral


Joined: 07 April 2010
Status: Offline
Points: 614
Post Options Post Options   Thanks (0) Thanks(0)   Quote Windsurfer Quote  Post ReplyReply Direct Link To This Post Posted: 14 October 2010 at 07:47

Hahaha...LOL 

Good job Maroc  Thumbs%20Up...You've done a tremendous work trying to solve out the math for me...however I don't understand where did you get the figure 13,3333...if you take in mind local tax and recalculate, it will turn out to be somewhere slightly above the 14...
I guess I might expect a technician to appear on the horizon when my 3 year old kid will have his own kids...
Hanse 320 #079
White hull, tiller, short keel and rudder, standard North sails, Sparcraft rig
Back to Top
MarcoC View Drop Down
Admiral
Admiral
Avatar

Joined: 23 April 2009
Location: Sweden, Stockh.
Status: Offline
Points: 1617
Post Options Post Options   Thanks (0) Thanks(0)   Quote MarcoC Quote  Post ReplyReply Direct Link To This Post Posted: 14 October 2010 at 08:44
I was little bit unclear on the 13,333. Its an estimate based on that a 630 costs approx 12.000.000 SEK and a 320 900.000 SEK. If you have the numbers in Euro, please convert. We need to be exact here so your son knows when to be ready for the technician and can assist you to the harbour LOL
"Älva"

Hanse 370#671

Stockholm, Sweden

www.wesailhanse.se big wheel, deep draught iron keel, 3 cabins,Yanmar 3JH4E, Sparcraft rig.
Back to Top
Timeout View Drop Down
Lieutenant
Lieutenant


Joined: 01 October 2009
Status: Offline
Points: 28
Post Options Post Options   Thanks (0) Thanks(0)   Quote Timeout Quote  Post ReplyReply Direct Link To This Post Posted: 14 October 2010 at 17:11
Hi Panos!
Do you have your boat at Kalamaki at pier number 6? I have my Bavaria sometimes at the same pier. 2 weeks ago I tried to moor to your boat for an hour while waiting for a free place. But some guys chased me away..... Smile
Timeout
Hanse 470e
Back to Top
panos View Drop Down
Admiral
Admiral
Avatar

Joined: 02 March 2008
Status: Offline
Points: 1939
Post Options Post Options   Thanks (0) Thanks(0)   Quote panos Quote  Post ReplyReply Direct Link To This Post Posted: 14 October 2010 at 17:56
@timeout

Yes this is my boat. Sorry for the welcome partyEvil%20Smile.
The end of pier 6 is a Hanse corner!
Panos

Hanse 630e - selling her -
Back to Top
holby View Drop Down
Admiral of the Fleet
Admiral of the Fleet
Avatar

Joined: 18 February 2006
Location: Isle of Man
Status: Offline
Points: 2287
Post Options Post Options   Thanks (0) Thanks(0)   Quote holby Quote  Post ReplyReply Direct Link To This Post Posted: 15 October 2010 at 09:42
Timeout, please in future only approach hanses flying the Hanse burgee, then you will get a drink............................. mind you tho, if you had just parked your Bavaria, then I am sorry you may not qualify for the free drink. LOLLOL
Dave
 
Hanse 301, tiller steering, Volvo 2010 (10hp)
Back to Top
MarcoC View Drop Down
Admiral
Admiral
Avatar

Joined: 23 April 2009
Location: Sweden, Stockh.
Status: Offline
Points: 1617
Post Options Post Options   Thanks (0) Thanks(0)   Quote MarcoC Quote  Post ReplyReply Direct Link To This Post Posted: 16 October 2010 at 19:13
You have a Bavaria Dead
...are you aware of that this is a Hanse forum? Wink
"Älva"

Hanse 370#671

Stockholm, Sweden

www.wesailhanse.se big wheel, deep draught iron keel, 3 cabins,Yanmar 3JH4E, Sparcraft rig.
Back to Top
 Post Reply Post Reply Page  12>

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.06
Copyright ©2001-2023 Web Wiz Ltd.

This page was generated in 0.123 seconds.

Links : www.hanseyachts.co.uk www.hanseyachts.com www.fjordboats.co.uk www.dehler.co.uk www.varianta.co.uk