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H5000 AP Problem |
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Nelson01
Lieutenant Joined: 18 September 2018 Location: Med...Italy now Status: Offline Points: 47 |
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Posted: 22 August 2021 at 09:26 |
Good day
My AP never had issues before yesterday. On departure, we had no AP.There has been 2 messages on the pilot controller. 1)No drives available. 2)Rudder data missing H5000-0. The day before we did an update of B&G on the Zeus3. Can this be related? Any suggestions?Been thinking of doing reset....... Any comments or experiences? Thanks
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Marc
H508#11 UNEVIE |
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32mike
Captain Joined: 26 March 2020 Location: FLorida, US Status: Offline Points: 210 |
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I had a similar sounding episode last Thursday. On departure had no autopilot or any other data, I.e, boat speed, depth, gps. The last time out all was well. Only thing I could think of was doing the update which I had done at the dock the week previous. Doing a factory settings reset brought back the gps so at least we had the moving map and gps speed. The boat was heading for the hard to get bottom paint so I haven’t had a chance to investigate or troubleshoot further. Right now I’m suspecting the update as the culprit. Broker said they’ve seen other similar cases.
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Mike
S/V Dulces Sueños 458 #087 Tampa, FL |
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Nelson01
Lieutenant Joined: 18 September 2018 Location: Med...Italy now Status: Offline Points: 47 |
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OK Problem solved
After 2 hours with a B&G tech on site working on phone with Navico tech support ,the issue with our AP was solved. There were many trial and error.......and shut-down of system but they got it back up and running. This situation happened to us after we tried doing last up-date from B&G (20.2).We had done software update on one of the MFD through internet.That is when we lost AP. Navico and B&G specialist highly recommend to do update ONLY by SD card and not wi-fi.The wi-fi download was the main cause for lost of AP. If you are in Sardinia,Ga.PI.Mar give great service! Marc |
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Marc
H508#11 UNEVIE |
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