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455 and B&G H 5000 Autopilot problems

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Bogabi View Drop Down
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Joined: 24 October 2015
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Bogabi Quote  Post ReplyReply Direct Link To This Post Posted: 24 October 2015 at 19:43
The 455 seems to suffer from a number of problems related to the autopilot. Apparently it was raised as an issue at a recent Hanse dealer meeting and Hanse were to provide a fix.   On collection of the boat build model #023 we were unable to succesfully run the calibration routines out on sea trials.

We've had two main issues:

1. Rudder loses signal and then sends the boat into continuous 360 degree turn - interesting if you are on the foredeck and solo. This was often linked to using the +1 / +10 degree turn functions.
2. It does not recognise the wind data or fails to track the wind accurately (seemingly 45 - 90 degrees out) meaning that the boat is unable to travel under sail without wild gyrations in course something that is amplified in light wind with a significant swell.

My own dealer down in Malta has fitted a new CPU controller unit which appears to have fixed the issue with the rudder but following another test today the wind data is still not being picked up.

It's interesting to note this may be linked to termination connections as I would have expected Hanse to provide the solution to all affected dealers as these are not isolated issues and are an inherent fault in the system instalation.

Richard
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Yeoman View Drop Down
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Post Options Post Options   Thanks (2) Thanks(2)   Quote Yeoman Quote  Post ReplyReply Direct Link To This Post Posted: 27 October 2015 at 14:07
Hi All,
 
The pilot issue on the 455 and indeed any model with the H5000 pilot has now been solved by B&G through new software - We have fully tested a newly updated boat and there have been no further issues.
 
Ask your dealer to arrange for the software update through B & G.
 
Kind regards
 
Phil
Inspiration Marine Group LTD - UK Importer for Hanse Yachts. Helping owner’s to get the best from their boats.
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Nerthuz View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Nerthuz Quote  Post ReplyReply Direct Link To This Post Posted: 28 October 2015 at 16:41
Hi
 
This is good news.
Is this verified by B& G ??
 
Cannot find info about the new software on www.bandg.com
 
Regards
Espen
 
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Yeoman View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Yeoman Quote  Post ReplyReply Direct Link To This Post Posted: 29 October 2015 at 12:33
Hi Espen,
 
It is B&G that re-wrote the software to solve the issue.
 
Kind regards
 
Phil
Inspiration Marine Group LTD - UK Importer for Hanse Yachts. Helping owner’s to get the best from their boats.
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GUHaus View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote GUHaus Quote  Post ReplyReply Direct Link To This Post Posted: 13 May 2016 at 02:05
Can you give me any more specifics on the missing connection that fixed your Low Can Bus error?

Thanks-
Derek
When in doubt go sailing
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Danielhannay View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Danielhannay Quote  Post ReplyReply Direct Link To This Post Posted: 23 May 2016 at 09:25
Yes had the no rudder response error on Hanse 455.

Fixed by replacing the auto pilot servo motor, as it had play in the motor. Auto pilot control was not the issue
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GUHaus View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote GUHaus Quote  Post ReplyReply Direct Link To This Post Posted: 23 May 2016 at 11:31
Thanks
When in doubt go sailing
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