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leaking windows

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panos View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote panos Quote  Post ReplyReply Direct Link To This Post Posted: 14 February 2009 at 09:38
Hi Tim,

I am also confident that SIKA and the design team of Hanse are innocent and it is just a mistake of production ,by either not training and supervising the workers who actually do the job, or by using other cheaper materials than specified by the designers (the first possibility is the most probable one IMHO). Good old Hanse again.
The conclusion is that if one or more windows fail and we repair them as recommended I don't expect them to fail again. Repair should be under guarantee of course.
Panos

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Post Options Post Options   Thanks (0) Thanks(0)   Quote tobo Quote  Post ReplyReply Direct Link To This Post Posted: 14 February 2009 at 14:24
It's amazing how much of response this topic evokes. And to make it clear: I don't want to look Hanse bad. My intention was to find out wether the leaking on our 470 is a single incident or if there are similar ones. Apparently there really are, including other models like 370 aso, which is a kind of comfort. As for my case: Hanse sent me new plastic frames as fast as they could by DHL (bravo!) but they didn't fit.AngryAngry According to the shipyard the old wooden frames are soaking wet because Hanse failed to put on some primer on the inside of the frames. What shall I say?!

It's not the first time things like that happened (well documented in this forum) but it also shows that the company doesn't keep track when they make changes to a model and forget or neglect to note which part fits which model. IMHO this is something I don't understand; in an big international company this should be standard procedures, shouldn't it?

After two years of owning this lovely yacht I asked myself now for the first time if I had bought a Hanse had I read all the issues on this forum before. At the moment and after all the incidents that would fill many pages I'm very reluctant. If I were Hanse I would take these things very, very serious. There have been bigger companies that went bankrupt in an economic crisis like now because they couldn't handle growth and quality. It's easy to be a good company when world's economics is doing well; Hanse will have to proof now that they are a good company also in harder times.


Edited by tobo - 14 February 2009 at 15:04
Thomi
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Brad McMaster View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Brad McMaster Quote  Post ReplyReply Direct Link To This Post Posted: 27 February 2009 at 03:10
Well put tobo. I 100% agree. I'm hoping that on our return to the boat (after being away for a good 7 odd months) everything is OK.
 
I sincerely hope that Hanse is more than capable of seeing out the bad times as well as the good. They are good boats and everyone involved in them is involved for the right reasons, i just hope they hear the cause.
 
re the issues on the forum, i have asked the same question myself from time to time and each time i come back to the same point. This forum is by far one of the strongest selling points for the company and the boats they make. Such a frank discussion about a topic we all love is nothing but positive. The company responds when things are serious. Knowledge is shared and nothing is hidden or dusted under the carpet. Bravo all involved especially Hanse UK who (it is my understanding) we have to thank for introducing and maintaining it.
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Brad McMaster View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Brad McMaster Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2009 at 05:52
Hi All,

Firstly, any update on this topic from people that have requested replacement parts and installation?

We are back on board now and this issue was high on my list of things to check. It looks like we too are having a very minor impact on the window frames. On only the port side and only at the very back end near the chart table. We have had loads of water over the boat and never notice any leaking from outside to in. I will however be testing this extensively when we go back in the water.

However when you stand in the saloon and run your hand along the window frame you notice a gap btw the window and the said wooden frame. This to me looks like an ideal place for internal condensation to gather and only to be absorbed by the wooden frame.

Here are some pics, the first is the "damage" so far. Not too bad really. And the second is trying to show the gap where i can get half a finger tip int here. My thought is that if this is the "damage" so far then it hasn't see huge about of water coming in from outside and it is a condensation issue. Or at least that is my hope.











Edited by Brad McMaster - 10 May 2009 at 05:55
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AnnSea View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AnnSea Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2009 at 23:22
Hi Brad,

I've got my windows re-glued by a local shipwright. The Australian dealer paid for the work. I have one window frame that looks like yours, but didn't have it repaired. I'm happy enough to leave it as it is now that the windows are water tight.

If your problem is the same as mine you will probably be finding bits of black flaky paint on deck near the windows. If that's the case then the windows will eventually fall off, if not then as you say it's probably just condensation.
Tim



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Post Options Post Options   Thanks (0) Thanks(0)   Quote Brad McMaster Quote  Post ReplyReply Direct Link To This Post Posted: 11 May 2009 at 10:39
Hi Annsea,

thanks for the info. So black flaky paint? We haven't noticed that but i will keep an eagle eye on it. I do know that the black glue/sealant/filler that is around the said windows and also the port lights in the hull does mark if you wipe you finger along it or step on it. On the port lights it makes it look like the windows are crying.

Is this anything to do with the degradation of the product?

B
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panos View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote panos Quote  Post ReplyReply Direct Link To This Post Posted: 11 May 2009 at 21:15
Hi,
The side windows of our 630 (MMBW Nicole) are not leaking. But the hatches on the roof of the salon are. With the help of our dealer (Nick Argyriadis of Status Yacht) we dissasembled all of them and reapplied Sikaflex. After some trial and error attempts we finally solved 90% of the problem. The water is extremelly tricky and smartEvil%20Smile. We still get some drops on top of the speaker!!! We have practically eliminated all possible ways for water to enter, but it does! The only point that we didn't check are the coach roof handlebars.
But we are happy! A friend of mine who got a very expensive boat got into a storm and the join between hull and deck opened for about 2 meters lenght and they almost sunk!


Edited by panos - 12 May 2009 at 19:22
Panos

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AnnSea View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AnnSea Quote  Post ReplyReply Direct Link To This Post Posted: 11 May 2009 at 23:15
Hi Brad - in *my* case the "black flaky paint" was the outer layer of sika primer. The outer layer needs to be UV stabilised, but on my boat some other product had been used. So after about a year the primer failed and started flaking away. As this progessed I was getting more and more water in the boat - but at first it was just a very little. from the outside it looked like a discolouration around the edges, almost exactly like the picture of the 461 from a couple of days ago.

Tim



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Post Options Post Options   Thanks (0) Thanks(0)   Quote copain Quote  Post ReplyReply Direct Link To This Post Posted: 12 May 2009 at 09:09
Hello guys,

I have to add to this topic about leakage i'm afraid.

Look at the picture en no more words are needed?

It was a big mess inside after being away from the boat for a rainy week you can imagine how it all looked inside.

The whole top edge of this window has come loose and I think if I push it from the inside the whole thing drops out and then you start to wonder how well the other windows have been put in ?

It has been reported to Hanse and we live in hope but i'm getting very very disappointed in this manufacturer.

s/y Copain (Beneteau 281)
from march 2008 Hanse 350 # 061
Visit my BLOG op http://www.wsv-haringvliet.nl/blog/maatje/
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Peter-Blake Quote  Post ReplyReply Direct Link To This Post Posted: 12 May 2009 at 18:19
Seems more and more that Hanse has a real Problem with a lot windows leaking. In the carindustrie this would caused a general recall! Why doesn´t Hanse write a letter to all owners who will have this problem in the future? After so many window problems with the "new" window design they must know which production numbers are affected.
 
So far i do not have a problem on the windows, but what will happen when my boat is out of warrantyConfused? As my boat is in the winter in a sheltered shed the UV can only destroy it in the summer. So it will take longer until my boat will be affected too....., but may be out of warranty than. Ouch
 
Good luck for all!
Blake 370
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