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Leaks found on the 411

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marcust View Drop Down
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Joined: 11 October 2003
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Post Options Post Options   Thanks (0) Thanks(0)   Quote marcust Quote  Post ReplyReply Direct Link To This Post Posted: 25 June 2004 at 22:27

Franko,

It's a shame that you have had these problems.  The Hanse is a bloody good boat.  Your problems should have been dealt with by your local Hanse agent.  I think the reason you have been given advice here on fixing the problems yourself is for the simple reason that you did ask here.  If you are not looking for help and believe the problem should be addressed by Hanse then you should take the issue up with your local agent rather than write about them here.

I have had two Hanses now and have had no problems.  I am currently on the south coast of Portugal having sailed my Hanse 371 down from Southampton.  I will be heading back later this month.  During this trip we have had every possible type of sailing and weather from light downwind spinnaker sailing to 40 knots and breaking waves off Finisterre in Biscay.  In all this sailing the only trouble we have had was the pin holding the autohelm hydraulic arm coming undone.  A splash of Loktite and the problem was solved. 

By the way - your analogy with car manufacturers doesn't work when you consider how matured the car industry is compared to the boat industry.  40 years ago you would have had teathing problems with your car that you would have had to sort out yourself.  A boat is very different to a car!  Also remember that one person's idea of how a boat should be finished is different to another's, and when buying a production boat one must expect to have to make modifications to suit one's own requirements.  If you want the manufacturer to make the boat to your exact requirements go and buy a Comfortina, but wait three years, pay four times as much and don't expect it to perform as well ;-)

 

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371-#235 View Drop Down
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Joined: 14 February 2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 371-#235 Quote  Post ReplyReply Direct Link To This Post Posted: 26 June 2004 at 03:01

Franko,

No, I'm not a Hanse agent, just a boat owner who has owned a few boats. You have to look at the situation on balance. The Hanses have many strong value points - I hope you would agree on this. As Marcus has suggested, if you want to approach perfection in a new boat - get your wallet out and be prepared to pay a lot more. For example, a Tartan 3700 is a good boat but costs approx $75 - $100,000 USD more than the Hanse. The Hanse approaches it, if the owner is willing to do some of the finicky work. Or perhaps you could appeciate that a Najad 373 is a great boat but priced much higher than a Hanse 371. IF you want to look at the other end of the spectrum, buy a Hunter or Jeanneau. I have friends who have bought them and when you dig under the covers there is a weakly built boat, not just aboat with a quickly done cleat mount. On the Hunter the cleat would be mounted with machine screws only and the fibreglass flange in the area would be much thinner.

Don't be mistaken, I have my issues with my boat, but on balance, I think that the Hanse is a terrific sailboat. My 371 is built very stoutly and I believe that you must start with 'good bones'. If you are expecting to be smothered by the manufacturer, perhaps a Swan should be you next boat.

Cheers,

371-#235

 

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franko View Drop Down
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Joined: 24 June 2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote franko Quote  Post ReplyReply Direct Link To This Post Posted: 26 June 2004 at 06:25

Hello Markust, been enjoying the footy?

In main I agree with you, and I have put right a lot of faults myself, I have been a Hanse repairer most of last winter, Including the poorly mounted cleats. (Which I made no claim to Hanse for) As I mentioned before I have a long, long list of small faults but my point here was about Hanse (Yachtzentrum, from whom I bought the boat) not responding. That I just do not understand.

I made only one claim against warranty which was for a structural fault and which Hanse had repaired. But Hanse are not responding to my claim for a potential problem which has subsequently come to light and which is also hull-related.

And as for your "....the simple reason that you did ask here." No I did not, read my first post again.

I am also enjoying my boat very much and believe Hanse are great value for money. My boat must now be the strongest H-341 in the world and will be the best kitted out when I'm finished with it. I would take it anywhere. I intend to buy a larger boat this winter, in the region of 39/40 foot, this was going to be a 411 but I am now seriously looking at other marques as a result of what I percieve to be Hanse's arrogant or ignorant disregard to after-sales service.

"Bavaria 40" for sale anyone?

Skål

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rlang View Drop Down
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Joined: 07 December 2003
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Post Options Post Options   Thanks (0) Thanks(0)   Quote rlang Quote  Post ReplyReply Direct Link To This Post Posted: 27 June 2004 at 08:26

Hi Franko,

I have 371#94 here in Australia.

As I have said before we race it hard 3 to4 times a week summer and winter[lucky us] A good sailing breeze in this part of the world is 20k  plus.I have had NO breakages and No leaks. The only problem has been my  battery charger died a few weeks ago.

I agree with previous postings the boat may not be absolutly perfect but if your are considering a Bavaria 40 you had better have a real good look.Fine for enclosed waters, but slow I would not go to any distance at sea in one.Iwould go any where in  my 371.

 Regards

Rob

Hanse Off         &nb sp;         &nb sp;         &nb sp;         

T

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gshannon View Drop Down
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Joined: 16 April 2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gshannon Quote  Post ReplyReply Direct Link To This Post Posted: 07 July 2004 at 00:21

I have Hanse 371-092.  When I first used it I found water (fresh) in the bilge. It turned out I used the shower withour opening the drain through hull. That caused a leak where thoe hose clamped to the seacock. That was more than a year ago and the bilge is absolutely bone dry. I use the boat a lot and have been out in 50 knots plus, although the waves were not extreme.

I think the Hanse is an excellent boat structurally, but there are a few rough edges. I have previously owned 8 boats, including a brand new (1998) Catalina 34. The Catalina had better deck hardware, but the hull was much more fragile. 2 new rudders in 2 years (the boat was in charter), one due to grounding, one due to hitting a floating log. Hit a similar log with the Hanse, no damage!

We have raced the Hanse in the spring series at False Creek Yacht Club and came second overall in divison 1. All races were in light winds, never more than 10 knots. Our PHRF rating is 131 but will soon be raised to 128 as I bought a Sobstad Endurance 149% genoa.

Grahame

Tangleberry 371-092

aviadesign.com
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mqh7 View Drop Down
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Joined: 23 December 2003
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mqh7 Quote  Post ReplyReply Direct Link To This Post Posted: 12 July 2004 at 20:47

To:  371-#235 and all others who seem a bit upset because some Hanse owners are not all that happy with their boat. 

Not all of us have local dealers.  My local dealer is no longer the dealer for Hanse and Hanse has not gotten a new on in my area.  And my former local dealer does nothing to help me.  I have had to deal directly with Hanse which is a pain in the neck.

Also, this BBS is not to attack each other, it is to exchange ideas and experiences with our boats.  I see no reason or need to take jabs at anyone. 

Yes, Hanse makes a good boat for the money but service is slow and at times can be lacking.  I will admit that Hanse has fixed all of my warranty issues for which I am quite happy.  I am still dealing with one right now that I hope gets fixed soon.

What I think as happened to Hanse is they have grown too quickly and can’t keep up with demand and as a result quality has been overlooked on some boats.  Like Franco I have had a very, very long list of problems on my boat many of which I have fixed myself but I do feel that since I have a warranty they should be fixed by the local dealer (which I no longer have) or by the factory. 

Overall I am happy with my boat.  Especially since I have thrown about $20,000 US Dollars into it upgrading it.  It has taken me 2 years to work out all of the bugs and now I have a pretty solid boat. 

 

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franko View Drop Down
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Joined: 24 June 2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote franko Quote  Post ReplyReply Direct Link To This Post Posted: 13 July 2004 at 10:52

mqh7

Pleased to hear that you are happy with your boat. I am too, mostly. Just unhappy with the after sales service. Because of this I will probably not upgrade, as planned, to a 411 this winter.

Also very disappointed with the standard of installation of electronics by 'Yachtausrüster' at Griefswald.

Didn't make me happy either when a friend told me "Well, it's a cheap boat" Confused !

For the record, an acqaintance of mine took delivery of a new Hallerg Rassy this year, had a list of faults as long as an ape's arm, but H-R are fixing them without a quibble.

Anyway, happy sailing. We in North Europe are still waiting for summer to arrrive !!!!

 

Cheers

 

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Eternal Flame View Drop Down
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Joined: 15 December 2003
Location: Netherlands
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Eternal Flame Quote  Post ReplyReply Direct Link To This Post Posted: 13 July 2004 at 13:08

  Hi ya all!! Indeed Hanses are not so different than a HR or Dehler or Sweden. The price is somehow lower and indeed the quality is different. But they are great to sail, looking good, good and strong build etc. and yess one thing we all agree they (also if you have a local dealer;-)) fix almost everything.........but you will have to have much, much patience and in the end you are still a happy owner with a beautifull ship. This you can read between the lines you all have written on this site. So I am happy with the ship and not happy with the service level at this time. But hmmmm when sailing.......it is good and every penny worth! So hopefully Greifswald will upgrade their level of respons/service and we all will stick to Hanse though..?!

Franko, the 411 is a GREAT ship and after two years of experience with your own. You know exactly wich items you have to upgrade and this will cost you a few weeks. Or you can be the dealer for Sweden perhaps?? Than you can contact Michael Schmit on a weekly basis

Sorry only joking! Keep up the good spirit and what do we do when there is noting to fix on our ships..... getting borred I believe! So maybe it is good that we have to do something sometime

Happy sailing!

Frank

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rlang View Drop Down
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Joined: 07 December 2003
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Post Options Post Options   Thanks (0) Thanks(0)   Quote rlang Quote  Post ReplyReply Direct Link To This Post Posted: 14 July 2004 at 09:11

Hi Franko,

It's the middle of WINTER here in Australia,been sailing twice this week.Curse I had to put a kacket as the sun went down.

Sorry but we do live in GOD's country.

Rob

Hanse Off.

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Muscadet View Drop Down
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Joined: 05 July 2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Muscadet Quote  Post ReplyReply Direct Link To This Post Posted: 14 July 2004 at 15:57

Rob

Are you sure you live in GOD's country? I thought it was the other fella who lived in the hot place.Angry

Franko

Looking through the discussion here it seems we have all had some teething problems but you problem seems to be your local dealer.

Here in the UK I've found the response of Hanse UK Ltd to be excellent. Perhaps you should buy your next boat over here and ship it back! 

Alan
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