Loss of port hole
Printed From: myHanse.com
Category: Hints & Tips
Forum Name: 461 / 470
Forum Description: 461 / 470 Hints and Tips
URL: https://www.myhanse.com/forum_posts.asp?TID=5583
Printed Date: 27 March 2026 at 05:01 Software Version: Web Wiz Forums 12.06 - https://www.webwizforums.com
Topic: Loss of port hole
Posted By: JonB
Subject: Loss of port hole
Date Posted: 02 October 2011 at 17:29
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Having just brought Norse King down from Inverkip, Scotland to Cowes over a two week period we experienced the highs & lows of sailing.
The first week was spent getting to Dun Leary (Dublin) via, Belfast & Douglas. We had cracking sails and the yacht felt really good although the wind instruments seemed to play up towards the end giving us erroneous readings, so I need to reset these !
It was during the second week that things went, well just worse ! Having delayed leaving Dublin by a day due to bad weather, the wind decided to be southerly, not what we wanted to hear, so the engine was on all day as we headed to catch a tidal gate around Lands End. The wind, F4 at max, was making the yacht slam against the on coming waves, nothing much but none the less it was noisy off watch in the master cabin up front.
In fact this had slowed progress so much and meant that a second night watch was inevitable. During the change of watch it was discovered that the port side port hole above the cupboards had gone ! Water was pooring in and fortunately we had a pillow still in its wrapper so was able to plug the gap and use the soaking wet clothes to hold back any further water from coming in board.
Water had filled the bilge enough that on the port tack (to keep window high), I could see it above the floor boards ! On starboard tack the electircs played up, the reason for us sailing now was that the fuel guage now read 10lts, when I knew/thought 65lts was in the tank.
We reached Falmouth and was able to make plates to fill the gap.
Why should a window of a Class A yacht fall out in such moderate conditions, has any one else had such an occurance !
It will be interesting to see if Hanse respond to my e-mail, but I will seek advice as to whether this is fit for purpose !
Regards
Jon
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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Replies:
Posted By: panos
Date Posted: 02 October 2011 at 20:25
We have the same problem.
Hanse and the dealer promised to replace all plexiglass by real glass , came and measured the portholes a few months ago but no action yet.
Look to a movie we made last spring.(at 630 section)
In-between we remove and glue back the sidewindows every six months at our own cost. They do not hold more because of excessive plexiglass expansion. In our case (and most probably yours and others) this problem has nothing to do with how you use the boat. It is clearly a manufacturing and material selection problem. The producer and reseller have full responsibility to correct the problem in a permanently accepted way.
We already contacted a specialized lawyer .
------------- Panos
Hanse 630e - selling her -
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Posted By: JonB
Date Posted: 02 October 2011 at 22:35
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Thank you so much for this information.
If it would help you to have our contact details to help you in getting your panels changed, please do let me know.
I will contunue to pursue matters at this end.
JonB
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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Posted By: JonB
Date Posted: 05 October 2011 at 10:54
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Panos, Can you point me to your 630 posting ? Regards
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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Posted By: sailkoop
Date Posted: 05 October 2011 at 19:23
Hi JonB,
By my last sailing trip with my boat I was in stormy wind conditions (force 7-9) and I had a small leackage on both bow windows. I made some pictures and send it to the aftersales service of Hanse. The answer of there side was firstly a question about the root cause, pedents on the window or on the glue/primer! I answered that the window are in good conditions! Aterwards I get the Information that I have to exchange the old gluesytem to a new one ( once again sikaflex etc.) on my own costs!!!
I will follow your ,as well as the task of panos to see whats going on!!
Regards and always a handbrite
------------- best regards
Bjoern
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Posted By: JonB
Date Posted: 05 October 2011 at 20:21
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Sailkoop,
Hi, I have left Hanse UK in the Hamble in no doubt that the material used is not fit for purpose, which in turn puts the yacht not fit to be in an A class.
I've asked them as to what course of action they are going to take before contacting the RYA legal team, Yachting Monthly & trading standards. I await their response but I will let you know how things go.
Regards
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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Posted By: panos
Date Posted: 05 October 2011 at 20:49
Hi,
As a mentioned in a post above (this page) I have the same problems :
This is the 630 post: http://www.myhanse.com/forum_posts.asp?TID=4911&PN=2 - http://www.myhanse.com/forum_posts.asp?TID=4911&PN=2
Also you can look at : http://www.myhanse.com/forum_posts.asp?TID=4450&PN=1 - http://www.myhanse.com/forum_posts.asp?TID=4450&PN=1
I made a short movie and posted it on Youtube : http://www.youtube.com/watch?v=dlzWiWzuTRo&feature=youtube_gdata_player%20 - http://www.youtube.com/watch?v=dlzWiWzuTRo&feature=youtube_gdata_player%20
If I didn't have the habit to check the sidewindows regularly I might need a submarine to make the movie.
------------- Panos
Hanse 630e - selling her -
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Posted By: JonB
Date Posted: 06 October 2011 at 08:17
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Thanks for that, Hanse UK didn't know of any other boats with problems, despite keeping an eye on the forums. http://www.norse-king.blogspot.com - www.norse-king.blogspot.com read the passage from Dublin to Falmouth it has the photo's taken whilst at sea with the temporary repair and the one made when in port. Regards
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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Posted By: Peter-Blake
Date Posted: 06 October 2011 at 09:49
I will never understand why Hanse did not do a world wide recall for the window problems! Do they wait for the first hanse to sink with possible people get hurt or dead?
BTW: I am happy that my boat does not have hull windows! (But my windows in the coachroof had to be changed aswell)
------------- Blake 370
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Posted By: JonB
Date Posted: 06 October 2011 at 09:54
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Before we purchased the coach roof had three panels either side of the hatches, these had buckled badly with water getting behind and Hanse at Inverkip removed them and replaced with teak decking. Didn't think at the time about the portholes being made of the exact same material ! Regards,
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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Posted By: JonB
Date Posted: 06 October 2011 at 21:00
Good news folks
Inspiration Marine the Hanse dealer in the Hamble has been in touch today having had a response from the manufacturer.
Norse King will have the remaining windows checked by a team from Inspiration Marine for their integrity and any showing signs of a similar failure will be removed, cleaned and re-stuck using an uprated adhesive.
Hanse have gone further & sourced windows that are mechanically clamped shut, which depending on how they look, seem a better idea for the master cabin as they are likely to suffer the full force of Mother nature.
The Hanse is a beautiful yacht and we will be proud to take him to Istanbul in 2013, he should be well prepared by then even if we're not.
It was fortunate that at the change of watch at 0500 approaching the Bristol Channel, the master cabin was used.
Thanks go to the staff of Inspiration Marine for their efforts and I will keep you posted of the progress hopefully with photo's of the work carried out. 
Regards,
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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Posted By: bovine
Date Posted: 08 October 2011 at 19:59
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Hi all
checked my side windows today H430 guess what there coming unstuck.
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Posted By: JonB
Date Posted: 08 October 2011 at 22:34
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My friend,
I'm sure you aren't the only one ! Depending on where in the world you are I'd contact your local dealer and let them know of your problem. I'd advise them to contact the manufacturer in the first instance, then directing them to the forum for further information.
I've been back to Norse King today and found that the remaining two on the port side (sunny side) have also failed plus I believe the ones in the coach roof will leak under a test. Add to that, the remaining one in the master cabin (starboard) has failed too ! (see Panos's video it is not dissimilar)
Inspiration Marine at Hamble point marina, with their team of experts will test all the windows/port holes and will, at Hanse's expense, re-glue with a more 'modern' adhesive those at fault. It is likely that we will upgrade the ones in the master cabin to have a mechanical seal rather than a chemical one, as these are likely to suffer the onslaught of Mother Nature more often and give us our confidence back.
I hope this helps
Regards,
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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Posted By: JonB
Date Posted: 21 December 2011 at 11:59
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Just an up date on where we are with our little problem ! Hanse have supplied 6 new windows to replace the existing ones and Insparation Marine at the Hamble will be fitting them for us, November/December has been a particularily busy time, so we have agreed to delay their replacement until the new year. Season Greetings
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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Posted By: tobo
Date Posted: 07 January 2012 at 19:25
Let's be honest: It clearly is a construction mistake even though the after sales service of Hanse tries to play it down saying "you should regularly check such parts of the boat" when asked for advice. Discussing the affair with a very experienced boatbuilder he could only shake his head in disbelief, arguing that these windows should definitely be secured besides being glued. I wonder German Lloyd didn't object.
Imagine this on your car: You're driving on the highway and suddenly a window falls off! You go to your car dealer to complain and I bet you beat the sh*t out of him when he says "you should regularly check such parts of the car".

In two weeks I will have the opportuniy to check these windows on our five years old Hanse 470. Guess what happens if they fall off!
------------- Thomi
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Posted By: Henrik84
Date Posted: 07 January 2012 at 22:04
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My windows is leaking again. And it seem that Hanse yard donīt want to fix my 10 warranty issues I have. I donīt think it will be fixed. I have warranty until april this year and if itīs not fixed by then I will go to european court because i have all rights on my side. I Have already talked to several lawyers i know and they think it will work. I have all email correspondence saved.
It is sad that a company let it go this far.
I have sent over 10 emails to the yard without any respons and if I call them I got the answer that they will contact me tomorrow, which they never do.
------------- S/Y LaRey Hanse 320 #430 Gothenburg, Sweden
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Posted By: tobo
Date Posted: 08 January 2012 at 12:13
Look at these pictures of a 3 years old Hanse 470 "Norse King" after the accident of the lost porthole. Isn't it a disgrace for Hanse! And this not the only boat with this problem!

------------- Thomi
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Posted By: JonB
Date Posted: 08 January 2012 at 14:38
The Photo's Tobo have shown came from my blog site www.norse-king.blogspot.com we discovered the problem at change of watch at 0100 in the Irish Sea and had taken on board around 3.5 tonnes of water. Not enough to take out our electrics but enough to play havock with some of the instruments !
McClaren Engineering are building their carbon fibre cars and using an epoxy resin to 'stick' panels together. This 'glue' is strong enough to withstand standard crash testing the shell has to go through before being passed fit to sell !
I hope that the knew epoxy resin used will not fail otherwise I too will be going straight up the steps to court, however Inspiration Marine have been quick to respond so will give them the chance to redeam Hanse's reputation.
In America Honda recalled all those cars that 'may' have had the faulty breaks, Hanse in my opinion should do likewise !
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Posted By: JonB
Date Posted: 07 February 2012 at 18:06
Up date,
Before we flew to Istanbul, we delivered Norse King to Inspiration Marine Hanse's UK main point of contact and they showed us the new mechanically bolted windows which hopefully will look idenentical from the outside.
All 6 will be replaced with the deck windows being removed & re-sealed too. So a big thank you to Hanse & their UK team for tackling this problem, we look forward to having him back when ready & hope this is the end of this saga.
As soon as I can I shall post a few photo's on the blogsite
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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Posted By: Yeoman
Date Posted: 08 February 2012 at 12:11
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Hi Folks,
I feel it is important to write a short post on Hanse warranty and how it is dealt with through the dealer network.
Hanse Group are yacht builders and the reason they have a dealer network is that they specialise in building yachts and not the distribution side.
It is entirely up to the dealer that you buy the Hanse from to look after you and any warranty issues that may arise.
All of the dealers are independent of both Hanse and each other. Thus if you have a bad experience with a Hanse dealer it is not Hanse the Yacht builder or ALL Hanse dealers it is just the dealer you bought it from who is not looking after you.
As the Uk Hanse dealer (Inspiration Marine Group) we have worked very hard for many years to look after our owners and I would like to think that they are both very happy with their boats and the service they have received from us.
As boat owners you will know that from time to time there will be things that go wrong and need attention regardless of the brand and cost. What is important is the service received.
We would be grateful that if you feel the need to write about poor service, you specify that it is your dealer that is underperforming and not Hanse the builder or ALL Hanse dealers as this damages the hard work that dealers who do look after their customers put in.
We are very grateful to all of the Uk owners who repeatedly thank us for our service and we will continue to do so.
Thank you
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Posted By: Johan Hackman
Date Posted: 08 February 2012 at 14:10
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Yeoman, I agree with you. It is the dealer that is legally responsible for any issues a buyer might have with their boat. However, if the boat builder makes a mistake like, say, leaking windows, failed rudders, broken bathing platforms, anchor locker drain drilled through the balsa core etc, the dealer will think that the boat builder is to blame, wouldn't you think? So the quality of the dealer is determined by both how quickly the issues are dealt with and to what extent the customer has to be involved with the boat builder. The customer should never have to worry about the discussions between the dealer and the boat builder, but that has sadly not been the case in my country. I think Hanse UK's reputation is well deserved in that respect even if I don't have any first hand experience. Now, out of interest I would like to ask you how you would have dealt with the issues with the 342 bathing platform and the anchor locker drain if I had bought my boat from you, i.e. how did you deal with those issues in UK when you sold 342s in 2005 with bathing platforms and the anchor locker drain drilled through the balsa core? If you answer that question I might consider buying my next Hanse from you.  Johan
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 http://www.johanhackman.se" rel="nofollow - http://www.johanhackman.se
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Posted By: Yeoman
Date Posted: 08 February 2012 at 16:56
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Hi Johan,
I can't speak for other dealers but Hanse support us consistently and fairly with the warranty claims we go to them with.
On the odd occassion that they don't - we get on with it and fix it at our full expense because at the end of the day it is our responsibility to ensure the customer is happy.
We have had to replace some 342 bathing platforms but have not yet come across a wrongly installed anchor locker drain to my knowledge so we would have to come up with a suitable solution if it happens.
Kind regards
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Posted By: Johan Hackman
Date Posted: 08 February 2012 at 23:15
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Yeoman wrote:
...because at the end of the day it is our responsibility to ensure the customer is happy. |
I think you have got the right spirit. Johan
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 http://www.johanhackman.se" rel="nofollow - http://www.johanhackman.se
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Posted By: alettaenmarcel
Date Posted: 09 February 2012 at 12:00
@ Johan .... Is there comming a Emilia II?????? greetings Marcel
------------- Kids Dingys 72-79 ,Several Windsurfboards 79-86 OK dingy competitions 86-92 , Trotter Pandora Race 92-98, Friendship 28 Sport 98-05, Hanse 370 06-......
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Posted By: holby
Date Posted: 09 February 2012 at 14:38
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Marcel, I think he was just dipping his toe in and testing the waters.......
Dave
------------- Hanse 301, tiller steering, Volvo 2010 (10hp)
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Posted By: Johan Hackman
Date Posted: 09 February 2012 at 15:59
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I just wrote that to make sure I'd get an answer.
You will hopefully not see an Emilia II. I bought her to keep for the rest of my life and the seven years I have had her have made me even more confident that I made the right choice. She is everything I want. Now, if the unthinkable would happen and I would have to look for a new boat I would pick the dealer very carefully in order not to end up in the same situation I did last time. Johan
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 http://www.johanhackman.se" rel="nofollow - http://www.johanhackman.se
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Posted By: gizmo
Date Posted: 09 February 2012 at 17:00
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Hi Just to add my support for the UK dealership, after 3 years our 430 finally got leaking plexiglass on the coach roof, 2 or 3 e-mails later we were booked in at Hamble Point (UK Dealer base) all changed and better than new. Best dealership and best boat in my mind. Buy in the UK and buy with confindence. (Beer on you at the next boat show Phil) Ken
------------- Ken
430e # 161
UK
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Posted By: Yeoman
Date Posted: 10 February 2012 at 09:10
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Hi Ken,
The beer was on me at the last one - you just didn't come and drink it 
Good to hear all is well
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Posted By: holby
Date Posted: 10 February 2012 at 09:52
Phil, we drunk it all..........
Dave
------------- Hanse 301, tiller steering, Volvo 2010 (10hp)
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Posted By: Kytho
Date Posted: 22 April 2012 at 17:09
I also had leaking port holes on my 470e; the problems started last spring (after 3 seasons of sailing). Hanse has been forthcoming last month, when I complained, and sent me by express mail 6 new ones from Lewmar that need to be screwed to a frame situated on the inside (see pics). It is quite some work to replace them, as you need to carve out some extra space to fit the screws. But these new port holes look very solid. I think this solves the problem once and for all.

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Posted By: JonB
Date Posted: 22 April 2012 at 18:18
Kytho,
Yes they're the one's that Inspiration Marine have fitted to Norse King, they do look much more robust and are waiting for the deck ones to be replaced to as their seals have started to leak too.
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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Posted By: mrgerry22
Date Posted: 13 May 2012 at 15:23
Yeoman . We have a Hanse 470 purchased and commissioned in mid-late 2007. We have had to remove most of the windows and re-seal them due to the complete failure of the low quality of the original sealant/glue. I now discover that a through hull fitting has failed due to the fact that is is made of brass and is clearly not fit for purpose. We are very fortunate that the ingress of water was discovered by a vigilant neighbour and the leak was staunched, but not before the batteries all shorted out and the floor boards were floating. I dread to think what would have happened if we were mid ocean. I will now have to haul out the boat and replace all of the substandard hull fittings. The boat was purchased in the UK, at the boat show. Do I have to take legal action or is your dealership going to step in and resolve the issue. Gerry
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Posted By: panos
Date Posted: 13 May 2012 at 17:45
mrgerry22 wrote:
Jon,
The core of the problem is Galvanic corrosion and the relative position of Zinc in the Galvanic Tables of nobility. In other words, Zinc.
Is well down the list and is not an appropriate metal to be used in boat construction, other than as a sacrifice anode. Certainly not as a significant percentage of the alloy which makes up the primary sea-cocks on a sea going vessel.
Have you thought of fitting an additional sacrifice anode which connects to the engine block and is hung over the transom when the boat is not moving. I have fitted one to a number of boats over the years, after losing a folding propeller from galvanic corrosion, after sharing a pontoon alongside a rusting steel hull fishing boat for 6 months. It is a cheap form of additional insurance and is easy to inspect/replace.
GerryF |
Dear Gerry, Above is your first post to this forum. It is obvious that you know a lot about anodes, corrosion, etc. It beats me how you let your boat almost sink and that your neighbor saved it last moment. The corrosion is a veeeeery slow process and since you are an expert ... This should not have happened. I do not like to be used as a lever against any other, so I will report your post as inappropriate. Sorry.
------------- Panos
Hanse 630e - selling her -
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Posted By: JonB
Date Posted: 14 May 2012 at 15:19
Gerry & Panos,
I the first instance you need to contact the dealer from whom you bought your yacht, if form a UK boat show then it is more likely to be the same helpful people we are currently dealing with, so go to them first.
I cannot see how so much water entered when the port holes in the hull are about 600mm out off of the water. We were in the Irish Sea and we only discovered it at a change of watch at around 0100, a quick change of tack put the port hole on the windward side and higher above the water. Whilst we took on board a fair amount of water the batteries were fine although some of the electrics did play up.
I like Panos, am not sure what the connection is with Galvanic corrosion as all the windows new or old do not contain any brass ?
As I say contact your dealer first
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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Posted By: panos
Date Posted: 14 May 2012 at 17:16
Dear JonB,
If you read Gerry's post to the end you will notice that the portholes have nothing to do with the water that entered in the boat.
Gerry suspects one thru hull fitting as responsible for the damage. IMHO the thru hulls deteriorate very slowly and should be inspected every time the boat is lifted out of the water. If a person that writes such an accurate post about corrosion neglects to check the condition of the thru hulls of his boat, I am sorry to say that he is at least as responsible as the manufacturer of the faulty piece. That's why I find Gerry's threat to contact a lawyer as inappropriate.
------------- Panos
Hanse 630e - selling her -
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Posted By: mrgerry22
Date Posted: 14 May 2012 at 22:31
The corrosion is a veeeeery slow process and since you are an expert ... This should not have happened. I do not like to be used as a lever against any other, so I will report your post as inappropriate. Sorry. [/QUOTE] Please explain to me how I was using you as a lever. My post was directed to Yeoman. Are you both? As a representative of Hanse, your recognition of me as an expert ( your words) should surely take my comments seriously and recommend some sort of appropriate action to rectify everyone's concerns, as evidenced by the volume of posts on the relevant threads dealing with the quality of the through hull fittings. My quest is for fair play not obtuse marketing ploys
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Posted By: panos
Date Posted: 14 May 2012 at 23:18
Dear Gerry,
I am just a Hanse owner and have nothing to do with Hanse or the agent that sold you the boat.
As a forum member I feel I am being used as a pressure lever against the agent. I am not a judge or a jury and have no intention to become one.
If you have a private problem with anyone this should stay private or be solved in front of a judge. IMHO YOU SHOULD CONTACT HIM IN PRIVATE.
The forum is a public space! Please respect this fact.
------------- Panos
Hanse 630e - selling her -
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Posted By: franko
Date Posted: 15 May 2012 at 08:14
Posted By: JonB
Date Posted: 15 May 2012 at 14:21
Gerry,
Yachting Monthly has been running a campaign about the use of inappropriate material in through hull fittings, the Cruising Association (UK), has backed them up. I refer you to June & July's issue 2011, following that I wrote a small piece in the forum and was quickly guided to other areas of this wonderful & useful gateway to individuals knowledge.
"Look in the General Forum further down the first page under chit chat and you will find a full discussion there." Although it may not be the first page any longer.
That is the place to discus that separate issue, but currently most manufacturers comply as required to European standards others do better.
I back what Panos has said in that 'we' as competent sea faring folk are responsible for our vessels and depending on many things a duty of care falls on us too, to inspect our boats. Cars have to go each year to be tested to ensure road worthiness, aircraft pilots are duty bound to walk round the aircraft before flight.
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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Posted By: superliga
Date Posted: 15 May 2012 at 14:45
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@ Gerry. On a 5 year old boat you should not have issues with hullfittings. That beeing said, and as mentioned here on the forum galvanic corrosion can be accelerated by other boats and / or substandard electrical powersupply in harbours. It is one of the things on a boat where you might have a problem documenting who has responsibility.
I think a dialogue in a positive and solution orientated manner with a Hanse dealer would be the way to go - i have very good experience in talking to Hanse and their dealers and have always gotten fair treatment.
The portholes is a different matter since it's a constructional error. I my self are waiting for a window & port hole fix. As before the Hanse Aftersale seems to step up to their responsibility - will update when there is progress.
Anyway - wish you luck with the repair. It's not a big thing as long as you are not crossing the atlantic :-)
------------- PEARL - S/Y SUPERLIGA - HANSE 470 e - Hull #168 - hanse470.com
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Posted By: Yeoman
Date Posted: 18 May 2012 at 12:58
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Dear Gerry,
Most importantly the Myhanse website is not the right way to get in touch with your dealer. We do not monitor it regularly as it is for owners to contact each other and discuss their experiences.
I understand that you have now made contact with us directly and have had a response already.
Please use direct contact as this way you will always get a quick response.
We work very hard to look after our owners and as you can imagine it is very dissapointing to find a post like this without having a chance to look after you first.
Phil
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Posted By: superliga
Date Posted: 28 July 2012 at 23:09
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It turns out that some boats are build with a proper alloy frame for the windows in the hull and som are not. The ones without are the ones who can get problems and need refitting.
------------- PEARL - S/Y SUPERLIGA - HANSE 470 e - Hull #168 - hanse470.com
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Posted By: JonB
Date Posted: 29 July 2012 at 09:44
That's interesting and wonder if they thought there may be a problem, but then again you have to do something different to be innovative !
Does that mean then some 470's are lighter than others, although may be only marginal ?
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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Posted By: sailkoop
Date Posted: 01 September 2012 at 09:57
Hello!After claiming leakage windows in the owner cabin I'm happy to tell you, that Hanse, specially the Dealer south east Yachting in Germany had exchange all hull windows!  See the attached pictures which shows the new windows in different steps of assembly.
Sometimes, it helps to have a strong Forum like these as a backbone. Also, thanks to the Dealer which has made a realy good Job! 
regards
------------- best regards
Bjoern
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Posted By: JonB
Date Posted: 01 September 2012 at 11:41
Sailkoop,
Excellent, yes this forum has been a wealth of knowledge & a good platform for us owners.
The windows on Norse King are not disimilar & the good news is that during the UK's Southampton boat show Inspiration Marine the UK's Hanse dealer will be replacing the deck windows & finishing off the surrounds to the replaced hull windows too.
It has taken almost a year to resolve but with an 1850's timber frame house to look after & the British summer up to its usual tricks we've managed to discover a lot of the south coast this month as we usualy miss due to racing past all the time.
I'll up date the boats blog with a few pictures soon
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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Posted By: tobo
Date Posted: 01 September 2012 at 18:15
Don't tell me that the first picture is a view from the outside. It looks ugly!
------------- Thomi
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Posted By: sailkoop
Date Posted: 01 September 2012 at 18:56
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Hi, all pics are made from the inner side. The last two pics show the complete Installation, including the cover. The first two pics show the windows from the inner side. The black frame is installed from the outer side, the Aluminum frame is installed from the inner side. I hope, it helps to understand the constructions and the pics.
regards
------------- best regards
Bjoern
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Posted By: JonB
Date Posted: 01 September 2012 at 20:11
If you look carefully at the picture you can see the boat next to it has two fenders hanging down !
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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Posted By: JonB
Date Posted: 23 September 2012 at 20:01
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Friday the 21st September we picked up Norse King from Hamble Point Marina and with a very light breeze had a very leisurely sail back to our home port of Cowes on the Isle of Wight, although with a large car transporter steaming up Southampton water towards us, I opted for the engine to cross the shipping channel so as not to impede his passage.
Inspiration Marine the UK's southern & main Hanse dealership had completed replacing all the deck windows too, so with some patience, the good will of Inspiration Marine we have a yacht that's water tight again above the water line and we went to the Southampton boat show on the Saturday not only to see the new yachts but to thank the guys for all their efforts in getting us sorted.
Mind you having seen the new 49' - gorgeous and the life style changing 57' you do look forward to the Euro lottery win !
I'll take some pictures of them & post soon
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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Posted By: Kaled
Date Posted: 24 October 2012 at 22:52
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Hello,
just to tell you that it happened exactly the same misadventure with my HAnse 470, Luna Bay, bought in 2007. It happened during the Barcelona-Ibiza race in 2010... we had a lot of water in the boat with strong sea and 25 knots of wind, with the spinaker... we were 8 people in the boat, all of us in the cockpit or on the deck and fortunately one of us went down and discover the water inside. So we went back the spinaker, we kept the boat flat and made a quick reparation with a piece of wood, sika and screws... and we finished the race 9th with 90 boats...
It tooks about 6 months for Hanse France to come. But they changed for free all the windows(6), the stayed quasi one week working on the boat to change the 6 windows.
The crazy thing is that these windows were fixed just with glue... the new one are well fixed with screws and bolts.
Best Rgds, Kaled
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Posted By: JonB
Date Posted: 25 October 2012 at 10:17
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Yes, it was a fault with the Sikka flex or not being applied as they had wished but between Hanse & Sikka.
The important thing is that Hanse & their dealers recognise the problem and are prepared to do something about it.
Well done to them for that.
------------- Jon B 470e http://www.norse-king.blogspot.co.uk
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