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VERY bad adventure with 470e

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JonB View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JonB Quote  Post ReplyReply Direct Link To This Post Posted: 05 April 2013 at 20:13
Takomitak,

We lost the port side master cabin window, have a look at the photo's I posted and tell me if it's similar.  Sikaflex seemed to fail allowing the windows to part with the hull, we lost ours in the Irish Sea at around 0100.  We've had all ours replaced at Hanse's expense and they are now bolted in.

How old is your 470 if less than 10 years I suggest you mention fit for purpose and duty of care although your rules in Italy may be different to ours.

All I'll say is that we too think the boat is well worth every effort to keep the like a child and we had every help we could from our dealer here in the UK Inspiration Marine, you need to get in touch with your dealer and bang on doors.

So in short the failure is due to an outside product and not the fault of the boat it self. similar to a tyre blowing on your expensive car.

Good luck and keep us posted.
Jon B
470e
http://www.norse-king.blogspot.co.uk
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attilioguazzoni View Drop Down
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Joined: 27 August 2010
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Post Options Post Options   Thanks (0) Thanks(0)   Quote attilioguazzoni Quote  Post ReplyReply Direct Link To This Post Posted: 11 March 2014 at 15:55
Well, my Hanse 470e , 2008, is on going to change the hull-holes with new gived by Hanse, but I have topay the work.....bad way for Hanse.
The ather bad new is that I found one week ago a lot of sweet water inside the boat and it's happened because tha water tanks are "pierced".  Why? Galvanic currents, inox oxidation?, is there a gruond cable from the tanks?  I have to pay all!!!!!!!!
Anyother had my problems?
Ciao from Sicily
Attilkio
attilio
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sailkoop View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sailkoop Quote  Post ReplyReply Direct Link To This Post Posted: 11 March 2014 at 18:58
Hi,
Are you sure? My sweet water which is in the bilge, is coming from the leackage between the Mast and the Deck!! No Problem with any Watertank! Please, check the rootcause.
best regards

Bjoern



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JonB View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JonB Quote  Post ReplyReply Direct Link To This Post Posted: 11 March 2014 at 19:01
Was your Hanse bought new from a dealer in Italy or other country,  if so then you should not be looking to pay any of your own money but refer the dealer back to Hanse Germany, for reassurance that cost will be covered by them.

Stay in touch
Jon B
470e
http://www.norse-king.blogspot.co.uk
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iemand View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote iemand Quote  Post ReplyReply Direct Link To This Post Posted: 11 March 2014 at 20:39
I heard about bad weldings on the stainless steel tanks on a Hanse 470 which causes leakages. Maybe this is the problem for the sweet water!
Hanse 312 MJ 2004 - Hanse 370e MJ 2007
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Eduard View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Eduard Quote  Post ReplyReply Direct Link To This Post Posted: 11 March 2014 at 22:12
Already before reading this horrible story I did not like hull windows. Who should you want to have those?
Why should a company like Hanse offer models with hull Windows?
Ed

sy "Nimby" Hanse 342 #611 (2007); white hull, (one) wheel steering, Selden mast & boom, furlex 200S, deep draught, two cabins, traveller in cockpit, DSC VHF, inboard ap, B&G Zeus + Triton (2x)
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Wayne's World View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Wayne's World Quote  Post ReplyReply Direct Link To This Post Posted: 12 March 2014 at 03:54
Ed,
 
I think the short answer is that Hanse and most of the other main stream builders are reacting to buyers wants by putting in hull windows and for that matter a large number of deck hatches. So I don't think we can blame Hanse for reacting to buyer wants.
 
It is a shame various owners have had problems with their windows which in some cases the failures have caused a lot of interior damage and potentially could have resulted in the lose of a boat and possibly lives as well. But putting it into perspective - the sika window direct bonding system (or similar) is used in most cars, building and both sail and power vessels generally without problems. I worked at a ship yard where all windows were direct bonded using Sika products and over 25 years they had not had a failure. The oppose was more the problem - if a window needed to be removed it had to be smashed and the remainder chiselled out. Most of these vessels were large 40 to 125 meter high speed (40kn+) commercial vessels which often operated in adverse conditions, 350 days at year and up to 14 hours a day. I have to admit all these windows were toughened safety GLASS. Sp putting all into perspective correctly fitted hull windows should not be a safety concern - if you are that worried owners should glass their hull windows in. Personally I am more concerned about the lack of water tight bulkhead, the lack of a engine room fire smothering system, lack of fire barrier around the engine room and the lack of emergency exits from the aft cabins. Have these things stop me buying a fibreglass production boat - no. They are what they are.
 
I was shown a friends 470e windows which were suffering from the Sika problem and it was fairly obvious that the windows showed some areas where the Sika had failed. So if anyone is concerned they should inspect the windows or have their dealer do the inspection. I think Panos has a Youtube video on the forum which shows the problem windows on his 630e before they were fixed.
 
Lastly, my friends 470e had his windows replaced at no cost by Windcraft in Australia when the boat was about 5 years out of warranty. So it seems to again boil down to how good your dealer is - the good ones will get the fix done without cost to you while the other dealers will drag their heels and want to be paid. I often see on the forum both Inspiration Marine and Windcraft are recommended as being some of the best of the dealers. Maybe we should hear from other forum members about who the good dealers are.  
Wayne W
Cruising, currently in the Pacific until the end of 2026.
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panos View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote panos Quote  Post ReplyReply Direct Link To This Post Posted: 12 March 2014 at 05:18
Hi,
As you can read in a similar post in the 630 section we had same problem and when it first happened we took two tons of water. Hanse replaced 4 destroyed batteries and the dealer rebeded the salon hull windows. After that incident we kept surveying the all the hull windows at regular intervals and had to rebed them at my own cost once or twice each until Hanse agreed and replaced all of them free of charge with tempered glass material (not polycarbonate as the original design). They only did that after huge pressure and even then it lasted two years until all had been changed.
Hanse paid for the parts AND THE DEALER FOR THE WORK. I think the Italian dealer plays "smarter" than others refusing to keep his contract with Hanse.
Panos

Hanse 630e - selling her -
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attilioguazzoni View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote attilioguazzoni Quote  Post ReplyReply Direct Link To This Post Posted: 12 March 2014 at 10:53
So, my friends, abuot the water tanks: I tried to fill tha tanks and in few huors they were empty, so no doubt that are water tanks broken. No leakage from from water connections. Right pressure in the pump.
So I have to cut aluminium spider and extract watertanks for right inspection....ban thing!!!!
Fortunately my private insurance cover expenses.
Ciao
attilio
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attilioguazzoni View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote attilioguazzoni Quote  Post ReplyReply Direct Link To This Post Posted: 12 March 2014 at 11:26
More about water tanks; anyone knows if is possible to weld and to waterproof internally the tanks? Mybe with a polyetylen cover? resin cover? to avoid other leakage?
But how it happened?  I thionk that it's possible that the tanks are not gruonded. Anyone saw copper cable ?
Ciao
attilio
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